User management

On this page

  1. Add user
    1. Add user by email address
    2. Add user via SSO
  2. Deactivate user

In this article, you will learn how to add and deactivate users in your CluedIn organization.

This article is intended for users with the OrganizationAdmin role or users with the following claim access level.

Section Claim Access level
Admin Users At least Consulted

A user is someone who can sign in to CluedIn. The user’s access to CluedIn modules and features is defined by the user’s roles. For more information, see Roles.

You can perform the following actions to manage users:

Add user

Users can be added to CluedIn in one of the following ways:

Add user by email address

If you don’t have Azure Active Directory SSO enabled for CluedIn, you can add users to the platform by their email addresses.

The following diagram shows the flow of adding users to CluedIn.

add-user-diagram.png

To add a user by email address

  1. On the navigation pane, go to Administration > User Management.

  2. On the actions pane, select Users. Then, select Invite User.

  3. On the Invite User pane, enter the user’s email address. Then, in the lower-right corner, select Invite.

    The user will receive an email with a link to activate their account. After the user follows the link and creates a password, you will see the user on the All users page.

    invite-user-email-2.png

    By default, the user’s role is OrganizationUser. It means that the user can view all sections and modules in a read-only mode. To give the user access to more features within the platform, add another role to the user.

Add user via SSO

If you have Azure Active Directory SSO enabled for CluedIn, the users will be able to sign in using SSO. For more information, see Configure SSO.

Deactivate user

If you want to prevent the user from signing in to CluedIn, deactivate the user.

For SSO users, you can revoke user access in Azure Active Directory. For users added to CluedIn by their email address, you can deactivate them in CluedIn.

The following diagram shows the flow of deactivating a user in CluedIn.

deactivate-user-diagram.png

To deactivate a user in CluedIn

  1. On the navigation pane, go to Administration > User Management.

  2. On the actions pane, select Users.

  3. On the All users page, find the user whom you want to deactivate.

  4. In the Active column, turn off the status toggle.

    Alternatively, you can deactivate the user from the user details page. To do that, select the user and on the Settings tab, turn off the status toggle.

    The status of the user is changed to Blocked.

    deactivate-user-1.png

    The user won’t be able to sign in to CluedIn.