CluedIn PaaS

TLS certificates

On this page

  1. Create your own certificates and keys
  2. Update your server configuration via Helm
  3. Alternative certificate providers
    1. Let’s Encrypt
    2. Self-signed certificates

The CluedIn front-end application uses Transport Layer Security (TLS) to encrypt access to the application over the network using HTTPS. CluedIn uses the Automated Certificate Management Environment (ACME) protocol and the public Let’s Encrypt certificate authority to issue certificates.

While there are no specific requirements regarding the issuer and source of your certificates and keys, it is recommended that all TLS certificates and keys meet your organization’s requirements and comply with any security and compliance policies and regional laws.

In this article, you will learn how to create your own certificates and keys and update your server configuration with the newly generated certificates and keys. Also, you will learn about alternative certificate providers.


  • You should be comfortable working in either PowerShell or bash terminal via Azure Cloud Shell.
  • You should be connected to your AKS cluster. See Connect to CluedIn cluster for detailed instructions.
  • Your Helm repository is set up.

If you have any questions, you can request CluedIn support by sending an email to (or reach out to your delivery manager if you have a committed deal).

Create your own certificates and keys

If you want to use a Subject Alternative Name (SAN) or wildcard certificate for you domain, create your own certificates and keys.

CSR requirements

The following FQDN are a requirement in order for the application to function correctly. In the example below, we use a dev environment. Your subdomains (app-dev, clean-dev) may differ and should match what is set in the DNS section of your values file. If you are unsure, please view the Configure DNS page.



To create certificates and keys

  1. From a suitable provider, obtain the following files: TLS certificate, TLS private key (without password), and Certificate authority’s public certificate.

    The TLS certificates and keys must contain the DNS names for the CluedIn services as described above.

  2. After you obtain the required files, convert the content of each file to base64 string using the output.txt command. For example: bas64 /path/to/file > output.txt

  3. Add the strings to your values.yaml file under the Platform section as shown in the example below.

           tlsKey: LS0tLS1CRUdJTiB0tLS0tCk1JSUZuekNDQTRlZ0F3SUJBZ0lVTjU1RW95TkVPK3=
           caCrt:  LS0tLS1CRUdJTiB0tLS0tCk1JSUZuekNDQTRlZ0F3SUJBZ0lVTjU1RW95TkVPK3=
  4. Save the file.

Update your server configuration via Helm

After you added the certificates and keys to your values.yaml file, you need to update the server configuration with your new TLS certificates and keys.

To update the server configuration via Helm

  1. Get the current TLS values by running the following command:

     helm get values cluedin-platform -n cluedin -o yaml > Cluster-Current-values.yaml

    This command downloads the current cluster configuration that you can use to update your server configuration.

  2. Open the file in the text editor of your choice (for example, nano).

     nano Cluster-Current-values.yaml
  3. Add the section with base64 encoded values for the keys and secrets.

           tlsKey: LS0tLS1CRUdJTiB0tLS0tCk1JSUZuekNDQTRlZ0F3SUJBZ0lVTjU1RW95TkVPK3=
           caCrt:  LS0tLS1CRUdJTiB0tLS0tCk1JSUZuekNDQTRlZ0F3SUJBZ0lVTjU1RW95TkVPK3= # Optional. Used for self-signed or missing CA certificates. Needs global.ingress.tls.hasClusterCA set to 'true' to be used.
  4. Remove the following section of configuration.

               name: letsencrypt-production
             - http01:
         isWildcard: false

    We recommend that you remove Let’s Encrypt issuer because you are configuring the system to use your own certificates and keys.

  5. Update the ingress controller to use the new certificate:

           hasClusterCA: true # Only set to 'true' if the CA certificate is not publicly trusted.
           secretName: cluedin-frontend-crt # Must match name of secret in platform.extraCertificateSecrets
  6. Finally, update the hostname field to match the DNS for ingress.

         hostname: # By default will be
           application: app-env
           openrefine: clean-env
           # It's good to append what type of environment (ie. prod) to the end of app and clean.
           # This is due to having multiple cluedin environments. Often the base domain is shared between all 3, but sub-domains shouldn't clash.
  7. Save the file.

  8. Post the new configuration to your cluster by running the following command:

     helm upgrade -i cluedin-platform cluedin/cluedin-platform  -n cluedin --create-namespace  --values Cluster-Current-values.yaml --set application.system.runDatabaseJobsOnUpgrade=false

    After a short time, you’ll see the confirmation of your update in the console. CluedIn is now configured to use your new TLS certificate and keys.

Alternative certificate providers

If you can’t obtain a certificate from a commercial certificate authority or from your internal public key infrastructure (PKI) service, you can use other methods to generate certificates. For example, you can generate certificates via Let’s Encrypt or you can generate self-signed certificates.

While these methods provide the same level of encryption as the commercial and PKI issued certificates, they don’t provide the same level of validation.

Make sure that any certificates and keys that you use meet your organization’s security policies.

Let’s Encrypt

Let’s Encrypt provides the ability to generate the required certificates and keys to be used for free. These certificates are issued by a widely accepted certificate authority managed by Internet Security Research Group. Certificates from Let’s Encrypt provide a low-cost, low-maintenance alternative to commercial or internal PKI providers.

For more information about Let’s Encrypt, visit their website.

Self-signed certificates

Self-signed certificates should only be used in non-production environments where organizational policies approve this approach.

The following procedure shows how to create a self-signed certificate using OpenSSL. In the procedure, the certificate is created for and the expiration period is 10 years.

To create self-signed certificate

  1. Generate the certificate:

     openssl req -x509 -newkey rsa:4096 -keyout domain.key -out domain.crt -sha256 -days 3650 -nodes -subj "/"
  2. Verify the certificate:

     openssl x509 -text -noout -in domain.crt
  3. Convert the certificate into the .pfx format:

     openssl pkcs12 -inkey domain.key -in domain.crt -export -out domain.pfx