PaaS operations

This section is dedicated to IT specialists responsible for managing CluedIn PaaS within their organizations.

Supporting documents and references:

• CluedIn: CluedIn Azure costs

• Kubernetes:

  • Kubernetes tools

  • Introduction to Kubernetes

• Microsoft AKS: Configure Azure CNI networking in Azure Kubernetes Service (AKS)

CluedIn team performs installation activities on all business days except Friday. Deploying on a Friday carries higher risk because issues may not surface immediately and can escalate into weekend incidents with fewer people available to respond. As a best practice, it is recommended to schedule installations earlier in the week (Tuesday–Thursday) to allow time for monitoring, troubleshooting, and stabilization.

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Table of contents

• Architecture overview
• Backup and restore
• Configuration
• Upgrade
• Operating cost reduction
• Support scope
• Environment management playbook
• Sync certificates and secrets from AKV to AKS
• Sync configuration between environments
• Disaster recovery plan
• Reset tool
• Review logs in Log Analytics workspace
• Common questions
• Queues in CluedIn